Return & Refund Policy

 

Return & Refund Policy

Thank you for shopping with aeropress. Your satisfaction is very important to us.

1. Return Eligibility

Returns are accepted within 30 calendar days from the date of delivery.

To be eligible for a return, please ensure that:

  • The items are unused, unworn, and in their original packaging.
  • Proof of purchase is provided.

2. Non-Returnable Items

The following items cannot be returned:

  • Clearance or final sale items
  • Gift cards
  • Customized or personalized products

3. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed within 5-7 business days back to your original payment method.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at RheborgMagnus287@gmail.com and include photos of the issue.

5. Return Shipping

Return shipping costs are the responsibility of the customer, unless the item received is defective, damaged, or incorrect.

6. Order Cancellation

Orders may be cancelled within 24 hours of placing the order. Please contact us promptly at RheborgMagnus287@gmail.com to request a cancellation.

7. Processing and Shipping Times

We process returns within 1-2 business days after receiving the returned items.

Shipping time for returned items (if applicable) typically takes 5-10 business days.

8. Shipping Fees

Shipping fees, including those for returns, are calculated and displayed at checkout.

If you have any questions or concerns regarding your order, returns, or refunds, please do not hesitate to contact us at RheborgMagnus287@gmail.com.