Return & Refund Policy
Return & Refund Policy
Thank you for shopping with aeropress. Your satisfaction is very important to us.
1. Return Eligibility
Returns are accepted within 30 calendar days from the date of delivery.
To be eligible for a return, please ensure that:
- The items are unused, unworn, and in their original packaging.
- Proof of purchase is provided.
2. Non-Returnable Items
The following items cannot be returned:
- Clearance or final sale items
- Gift cards
- Customized or personalized products
3. Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, refunds will be processed within 5-7 business days back to your original payment method.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at RheborgMagnus287@gmail.com and include photos of the issue.
5. Return Shipping
Return shipping costs are the responsibility of the customer, unless the item received is defective, damaged, or incorrect.
6. Order Cancellation
Orders may be cancelled within 24 hours of placing the order. Please contact us promptly at RheborgMagnus287@gmail.com to request a cancellation.
7. Processing and Shipping Times
We process returns within 1-2 business days after receiving the returned items.
Shipping time for returned items (if applicable) typically takes 5-10 business days.
8. Shipping Fees
Shipping fees, including those for returns, are calculated and displayed at checkout.
If you have any questions or concerns regarding your order, returns, or refunds, please do not hesitate to contact us at RheborgMagnus287@gmail.com.